Internet Retailing Editorial: How retailers are retooling around the way shoppers now want to buy

In today’s InternetRetailing newsletter we’re reporting as retail – and retailers – change shape and invest in the services they’ll need for the future - in response to changing customer behaviour. The shift online that was already well underway has been accelerated as a result of Covid-19 – requiring companies to reconsider what now works in retail, and how to support that development in future.

Link to the editorial on Internet Retailing website


Photo: Retooling_gear_jigsaw_Vlad_Kochelaevskiy_Shutterstock.com