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Internet Retailing Editorial: How retailers are retooling around the way shoppers now want to buy

In today’s InternetRetailing newsletter we’re reporting as retail – and retailers – change shape and invest in the services they’ll need for the future - in response to changing customer behaviour. The shift online that was already well underway has been accelerated as a result of Covid-19 – requiring companies to reconsider what now works in retail, and how to support that development in future.

Link to the editorial on Internet Retailing website


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